Our Team


Deirdre Crowley — Founder

Based in Washington, D.C., Deirdre founded Crowley & Company in 2004 and has since facilitated strategic planning processes and conducted workshops throughout Europe, Africa, Asia, Latin America and North America. She has become a recognized leader and innovator in the field of graphic facilitation and strategic visioning through her commitment to helping groups move from an understanding of current realities to the ultimate achievement of their goals and visions.

Deirdre's government client list ranges from the US Department of Defense to the National Institutes of Health, the President's Cancer Panel, the Ministry of Education of Guatemala and the Ministry of Health of Tanzania. Deirdre also works with a broad range of private sector clients that includes Nike, Deloitte, Mars Incorporated, Ford Motor Company and Hilton Worldwide. She and her associates at Crowley & Company have also worked with non-profit organizations ranging from The Nature Conservancy to the National Breast Cancer Coalition and UNESCO. Crowley & Company's communication design work has been used in presentations to Congress and to the Joint Chiefs of Staff and has been reproduced in multiple languages around the world. 

Deirdre has been instrumental in advancing the standards of the graphic facilitation profession, creating The Graphic Facilitation University  program for the Mid–Atlantic Facilitators Workshop in 2008. She is also a founding partner of the Philadelphia–based consulting firm Strategy Arts; a senior associate with The Grove Consultants International in San Francisco; and an associate staff member of the Center for Evidence-Based Education in Princeton, New Jersey. 

Deirdre received her BA in Education and English from Providence College in Providence, Rhode Island. She worked for the University of Medicine and Dentistry of New Jersey, and Citizens Bank prior to four years of service as a volunteer and trainer with the US Peace Corps in Jamaica. She entered the field of graphic facilitation in 1994 while working for David Sibbet and The Grove Consultants International in San Francisco, California.

Rebecca Dougan — Comptroller

Rebecca is our newest team member, joining Crowley & Co. in 2018. Rebecca uses her skills to ensure the business stays on track and that client and associate invoices are handled in a timely and professional manner. She also plays a key role in navigating the complex waters of local and federal government and/or multi-stakeholder contracts. Rebecca also oversees all manner of record keeping and client care management.

Launa Post — Client Services & Associate Network Manager

Launa has been an integral part of the Crowley & Co. team since 2008. Launa manages all the direct client interface. This includes helping clients to sort through the often complex needs of their meetings and events, the role(s) Crowley & Co. can best play to support them, identifying the fit and availability of associates, and handling all the contracting procedures necessary to confirm expectations and agreements. Launa is also an invaluable partner to our clients in helping to manage their event logistics thus making it as easy as possible to partner with Crowley & Co. while ensuring the ultimate success of the meeting. Launa holds a degree in speech communication and brings decades of superior project management and client care experience to everything she does.