Frequently Asked Questions (FAQs)
We get a lot of questions about how we work. Below are our answers to some that we hear most frequently. If you have additional questions send us an email and we'll get back to you as quickly as we can.
What is the difference between graphic recording and graphic facilitation?
Graphic Recording / Graphic Recorder / Scribe
Our team member will be working as a silent partner to synthesize the essence of the conversation to provide a visual record for a 'group memory."
Graphic Facilitation / Graphic Facilitator
We partner with you to craft an agenda and design visual tools to help reach your meeting objectives. We help to drive the meeting while synthesizing and capturing the essence of the sessions (often facilitating and drawing at the same time).
Explain the process of hiring a graphic recorder/graphic facilitator.
We like to start with a conversation to get a clear understanding of your meeting goals, organizational culture (if we haven't worked together before) and the desired outcomes for your event. We will also want to know more about the role you'd like us to play: is it as Graphic Recorder, Graphic Facilitator or simply studio design work that you need? Of course we're happy to make suggestions if you just don't know.
Following our conversation, we match you with the associate best suited to the role, the culture of your organization and the outcomes you want to achieve. Work samples from the available team members will be sent for review upon request. Once the team member is identified we will provide a Memorandum of Understanding (MOU) that outlines the scope of work for your signature. While awaiting the signed MOU we will provide a virtual introduction to our team member(s) so that an event briefing call can be scheduled between you. We don't need to become content experts regarding the subject of your meeting but any supporting information is always appreciated and if there will be PowerPoint slides we appreciate a chance to review them prior to the day of the event.
All graphic recording / charts created during the course of your meeting will be photographed by Crowley & Co. Those digital images will be cleaned and returned to you as high resolution JPG and PDF files that can be used in reports, brochures, websites, etc.
How are the images created?
We use large white rolls of poster bond paper in sheets that are approximately 4 feet tall by 8 feet long. We tape the paper to an unobstructed wall surface using artist's tape, which does not leave a residue behind and does not do any damage to wall surfaces whatsoever. That is our working surface! If wall space is not available there are a few options to create the minimum of 4 foot x 8 foot space needed. We only use water-based markers that do not bleed through the paper.
What do I need to supply?
Crowley & Co. will supply large rolls of poster bond paper, artist tape, chalk pastels, large sticky notes and markers. You will need to provide the meeting space, wall space (if possible) and refreshments along with a small table, chair and waste basket for our associate. This will support us in keeping our workspace looking professional throughout the course of your event.
Workshops: Do I need experience? I haven't drawn since I was 10!
No experience needed! We will start by teaching you the basics and build forward from there.
Workshops: I think the price on the website is incorrect as the commuter rate is more expensive than the residential rate.
We want to encourage you to set this time aside for your creativity, practice and learning so we're going to reward you with a lower rate for those who are willing to stay overnight at Bolger. We are so convinced of the difference it makes in regards to your integration of the tools and practices that we're knocking two hundred dollars off of our standard rate. It is an AMAZING deal!
Workshops: Do I need to attend the evening sessions?
It is highly recommended! We have found that the evening practice provides an invaluable opportunity for building and integrating your new skills in a fun, creative manner with only loose facilitation. Many people find it to be a highlight of the workshop!